PlaceKare works alongside Texas healthcare professionals to ensure patients and clients receive the right placement and ongoing personal support. Whether you are a hospital discharge planner, a social worker, a case manager, or a physician — we are here to make your referrals seamless and your patients outcomes better. We respond to all referrals within 24 hours and serve families statewide across Texas.
Hospital & Health Systems:
Discharge planners, Hospital social workers, Case managers, Utilization review teams
Community Professionals:
Geriatric care managers, Elder law attorneys, Financial advisors, Primary care physicians
Government & MCO
Texas Medicaid MCOs, Area Agencies on Aging, Veterans service organizations, HHSC case coordinators.
Care Community Partners:
Skilled nursing facilities, Assisted living communities, Home health agencies, Hospice & rehab providers
How Referrals Work
| Step | What Happens | Timeline |
|---|---|---|
| Submit Referral | Call, email, or use the referral form on this page. We only need basic info to get started. | 5 minutes |
| Intake & Assessment | A PlaceKare advisor contacts the family within 24 hours to assess needs, budget, and preferences. | Within 24 hrs |
| Placement or Support Plan | We match the individual with the right options or begin personal assistance coordination. | 2-5 days |
| Partner Update | We update you on the outcome — closed-loop communication so you always know your patient is cared for. | Ongoing |
Submit a Referral
Why Texas Professionals Choose PlaceKare
24-Hour Response Guarantee — We respond to every referral within 24 hours. No exceptions.
Thorough Intake — Detailed assessments ensure every individual is matched with truly appropriate care.
Statewide Coverage — We serve families and referral partners across all of Texas.
Closed-Loop Communication — We update you when placement is complete. You always know what happened.
Licensed & Compliant — PlaceKare operates in accordance with Texas HHSC requirements for Personal Assistance Services.