Yes. PlaceKare works with families navigating Texas Medicaid programs, including STAR+PLUS and Personal Assistance Services (PAS) waivers. Our advisors can help you understand your eligibility and connect you with appropriate care options. We accept both Medicaid and private-pay clients.
What does PlaceKare do?
PlaceKare helps families find the right senior living community for their loved ones. We guide you through options such as Independent Living, Assisted Living, Memory Care, and Skilled Nursing — making the process easier, transparent, and stress-free.
How much does it cost to use PlaceKare?
Our services are free for families. We are compensated by the senior living communities, so you get expert guidance at no extra cost.
How do you choose which communities to recommend?
We only recommend licensed and trusted communities within our vetted network. Our recommendations are tailored to your loved one’s care needs, preferences, budget, and location.
How quickly can you help us find a placement?
In urgent cases, we can help identify options within 24–48 hours. For families planning ahead, we work at your pace to ensure the right fit.
Do you only serve families in Houston?
No — PlaceKare serves families across all of Texas. While our offices are based in Houston, we work with families and refer to senior living communities throughout the state, including Dallas-Fort Worth, San Antonio, Austin, and beyond. If you are outside Texas or relocating from out of state, we can also provide guidance for that transition.
How do I know if my loved one needs Assisted Living or Memory Care?
Our Placement Advisors will assess your loved one’s health, daily activities, and safety needs. We’ll explain the differences between care levels and recommend the most appropriate setting.
Is my information kept private?
Yes. We treat all family and client information with strict confidentiality and follow HIPAA-compliant standards where applicable.
How do I get started?
It’s simple:
– Call us at 833-327-6234
– Email with info@placekare.com
– Or request a free consultation through our website.
What is Personal Assistance Services (PAS)?
Personal Assistance Services (PAS) is a Texas Medicaid-funded program that provides non-medical support to individuals who need help with daily activities. This can include help with personal care, household tasks, and coordination of services. PlaceKare is in the process of becoming a licensed PAS provider in Texas, which will allow us to deliver these services directly to eligible clients.
Do you accept Veterans Benefits or long-term care insurance?
Yes. We work with families who have VA benefits such as Aid & Attendance, as well as those with long-term care insurance policies. Our advisors can help you understand how to activate your coverage and what it may apply toward.
I am a healthcare professional. How do I refer a patient to PlaceKare?
Referring a patient is simple. You can call us at 833-327-6234, email info@placekare.com, or submit a referral through our Professional Partnerships page. We respond to all referrals within 24 hours and will keep you informed of the outcome. We welcome referrals from hospital discharge planners, social workers, case managers, physicians, and other care professionals across Texas.
How long does the placement process take?
It depends on your situation and how urgently care is needed. For urgent placements, we can typically identify appropriate options within 24 to 48 hours. For families planning ahead, we work at your pace to ensure the right fit rather than a rushed decision. We stay with you through the entire process — from the first call to move-in day and beyond.